laptop has seriously messed up

i think im gonna have to get a new os because i am having too many troubles with it to count 1. the desktop and icons havent apered after after a good hour after boot
2. video wont stream properly in other worods i load a youtube video and literaly 2 or 3 secounds in it goes to the end
3. i have no start bar apered the only reason i can do this now is because of avg opening a web browser after installing don’t worry i do have a virus checker running still
4. has a huge normal load time
5. cant boot with external hdd plugged in

if anyone can tell me how to fix theses problems then please let me know


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